Return & Refund Policy
Each piece is created and shipped with great care, so all sales are considered final. Because of this, we’re unable to offer cancellations, refunds, or exchanges.

That said, we always want you to feel cared for. In rare and extenuating circumstances, if a refund is granted at our discretion, a 5% processing fee will be deducted. Please note that shipping fees and any international duties or taxes are non-refundable.

If a refund is approved, it will be processed in USD at the exchange rate at the time of the refund. The cardholder is responsible for any exchange rate differences or bank fees.

Purchase for Personal Use Only 

Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation. If you are interested in selling art prints in your shop please use the contact form to start the process.

Shipping Info
Each order is prepared with love in my studio and ships within about 5 business days. Delivery usually varies depending on your location. FedEx is doing the deliveries so they are pretty speedy for the most part. If you would like your order expedited please contact info@staticmedium.com with your order number as soon as you have placed your order. You can upgrade your order directly with the print shop that prints and ships my art.

International Duty and Tax 

International friends: your package will be delivered by your local postal carrier once it reaches your country. On rare occasions, your country may add customs fees or tariffs, these are outside of my control, but thankfully, they don’t happen often.

Copyright and Trademarks 

All content of our website is protected by United States and international copyright laws.

Privacy 

We respect our customer’s account information as private and confidential information and will never share it with any outside affiliates or individuals. The information we collect for orders includes name, e-mail address, billing address, phone number, credit card, internet protocol (IP) address, and geographical region. By providing this information to us, the buyer represents that they own and consent to our use of such personal data. We use this information to verify and process orders, to collect payment and bill for our services, and to contact and respond to buyer’s requests regarding sales and support. At any time, the buyer has the right to withdraw or decline consent. If the buyer does not provide the requested information, we will not be able to provide services to them.